Bitcaun, under no circumstance, entertains the refund or cancellation of a successfully
fulfilled order or purchase of our services like Coin Predictions or Prime Membership. Once a buyer order is fully or partially matched, the amount in INR is transferred to< the seller(s) and these transactions cannot be reversed. Bitcaun shall be entitled to retain/deduct the amounts due to it from the user and transfer or refund the balance lying in the User Account, except when it is unable to do so in compliance with applicable laws. Transfers shall be to any other cryptocurrency wallet specified by User and refund shall be in INR.
We have a strict policy for vendors using our marketplace and intensional or repeat offenders may be banned permanently. In that case, where possible, we may issue refunds. Each such cases are dealt on a case by case basis. In general, No refunds!